Privacy Policy
1. Introduction
Welcome to Fix Ajman (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or request appliance repair services in Ajman, United Arab Emirates.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, phone number, email address, and service location.
- Service Information: Appliance type, brand, model, fault description, and images or videos you voluntarily provide.
- Technical & Usage Data: IP address, browser type, device information, and interactions with our website.
3. How We Use Your Information
Your information is used strictly to:
- Schedule, confirm, and deliver appliance repair services.
- Diagnose appliance issues and arrange required spare parts.
- Contact you regarding service updates, estimates, and support.
- Improve our services, website performance, and customer experience.
4. Data Sharing & Disclosure
Fix Ajman does not sell, trade, or rent your personal information. We may share limited data only with trusted partners such as technicians, spare-parts suppliers, or payment processors—solely for service fulfillment and under strict confidentiality obligations.
5. Data Security
We apply appropriate technical and organizational safeguards to protect your personal data against unauthorized access, loss, misuse, or disclosure. While we strive for maximum security, no online system can be guaranteed to be completely secure.
6. Your Rights
You have the right to request access, correction, or deletion of your personal information. To exercise these rights, please contact us through our official communication channels.
7. Policy Updates
Fix Ajman may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact Fix Ajman via our website or official support channels.